Shipping policy

12. Orders and Delivery
12.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. We will acknowledge that we have received this order with an Order Acknowledgement email. However, our acceptance of your order is only indicated by Us sending to you an invoice by email. Only once We have sent you an invoice by email will there be a
binding contract between Etills Ltd and you.
12.2 Invoice emails under sub-Clause 12.1 shall contain the following information:
12.2.1 Confirmation of the Goods ordered including full details of the main characteristics of those Goods;
12.2.2 Fully itemised pricing for the Goods ordered including, where appropriate, taxes, delivery and other additional charges;
12.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
12.4 All Goods purchased by you will be delivered within 30 calendar days of Our Order Acknowledgement unless otherwise agreed.
12.5 The risk in the Goods shall remain with Us until they come into your physical possession.
12.6 In the absence of written instructions to the contrary, Our delivery driver or carrier shall have authority to consign goods and accept the signature by way of receipt from any person having ostensible authority to accept consignment or sign for goods.
12.7 Any date quoted for delivery shall be approximate only and We shall not be liable to you or any other person for any delay in delivery beyond Our reasonable control. Time for delivery shall not be of the essence unless previously agreed by the Seller in writing.

13. Delivery Charges/Free Delivery Conditions
13.1 Delivery charges are added during the checkout process. 'Standard' delivery is to most mainland England and Wales addresses.
13.2 Additional charges will apply to non-mainland England delivery postcodes.
13.3 Delivery included offers may be withdrawn without notification.