Terms of service

About Us
This agreement applies as between you, the User of this Website and Etills Ltd, the owner of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 5 - 10 and 14 - 26 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3, 4, and 11 - 13 apply only to the sale of Goods. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending you an invoice by email indicating that your order has been accepted.

1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:

"Carrier" means any third party responsible for transporting purchased
Goods from our Premises to customers;
"Content" means any text, graphics, images, audio, video, software, data
compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Goods" means any products that Etills Ltd advertises and/or makes available for sale through this Website;
"Service" means collectively any online facilities, tools, services orinformation that Etills Ltd makes right to reject such terms and associated information.available through the Website either now or in the future;
"Payment Information" means any details required for the purchase of Goods from this Website. This includes, but is not limited to, credit/debit card numbers, bank account numbers and sort codes;
"Premises" means Our place(s) of business located at Unit 1 Whiting Way, Melbourn, Royston, Hertfordshire, SG8 6NA;
"System" means any online communications infrastructure that Etills Ltd makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users" means any third party that accesses the Website and is not employed by Etills Ltd and acting in the course of their employment;
"Website" means the website that you are currently using and any subdomains of this site unless expressly excluded by their own terms and conditions;
"We/Us/Our" means Etills Ltd, (a company registered in England under 06006123) of Belfry House, Bell Lane, Hertford, Hertfordshire, SG14 1BP.

2. Age Restrictions
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

3. Business Customers
These Terms and Conditions also apply to customers buying Goods online in the course of business.

4. International Customers
If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once your Goods reach their destination. We are not responsible for these charges and We undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and that We cannot guarantee that the packaging of your Goods will be free of signs of tampering. Please also be aware that United Kingdom consumer protection laws may not apply.

5. Intellectual Property
5.1 Subject to the exceptions in Clause 6 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to,text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Etills Ltd, Our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and international intellectual property and other laws.
5.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

6. Third Party Intellectual Property
6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
6.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

7. Fair Use of Intellectual Property
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

8. Links to Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Etills Ltd or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

9. Links to this Website
Those wishing to place a link to this Website on other sites may do so only to the home page of the site without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at james@etills.com or write to Web Development Manager, Etills Ltd, Unit 1 Whiting Way, Melbourn, Royston, Hertfordshire, SG8 6NA.

10. Use of Communications Facilities
10.1 When using Our System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
10.1.1 You must not use obscene or vulgar language;
10.1.2 You must not submit Content that is unlawful or otherwise objectionable.
This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
10.1.3 You must not submit Content that is intended to promote or incite violence;
10.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
10.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
10.1.6 You must not impersonate other people, particularly employees and representatives of Etills Ltd or Our affiliates; and
10.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
10.2 You acknowledge that Etills Ltd reserves the right to monitor any and all communications made to Us or using Our System.
10.3 You acknowledge that Etills Ltd may retain copies of any and all communications made to Us or using Our System.
10.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

11. Goods, Pricing and Availability
11.1 Whilst every reasonable effort has been made to ensure that all graphical representations and descriptions of Goods available from Us correspond to the actual Goods, We are not responsible for variations from such descriptions. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to minor variations of the correct Goods, not different Goods altogether. Please refer to Clause 14.1 for incorrect Goods.
11.2 Where appropriate, you may be required to select the required size, model, and colour of the Goods that you are purchasing.
11.3 We neither represent nor warrant that Goods will be available. Stock indications are
not provided on the Website.
11.4 Whilst We endeavour to ensure that prices are correct at time of going online, prices are subject to change without notice and goods will be invoiced at the price ruling at date of dispatch.
11.5 We reserve the right to change prices and alter or remove any special offers from
time to time and as necessary.
11.6 If an item's correct price is higher than the stated price, We will, at Our discretion, either contact you for instructions before dispatching, or cancel the order and notify you of such cancellation.
11.7 Prices quoted online shall not be taken as quotations. Unless otherwise agreed in writing, the prices do not include delivery and you shall pay delivery charges.
11.8 All prices are listed in GBP.
11.9 All prices on the Website are shown including and excluding VAT. Etills Ltd's VAT number is 895 3143 00.